Do I need to use Microsoft Internet Explorer as my web browser?


Not at all. Any Internet browser (including, but not limited to Firefox, Chrome and Opera) that is version 4 or higher will work just fine.

What are the system requirements for running the FilesDIRECT application?


You can send, store and receive large files with FilesDIRECT from any computer with an Internet connection and a web browser. There is no software to install.

Can I cancel a subscription plan?


Of course. You may cancel your subscription at any time. All you need to do is log in to your account, mouse over the “Settings” link in the upper right hand corner of the screen, and click on “Cancel Account” … Continue reading

The Person I Sent My File To Didn’t Get It – Now What?


“I tried sending my file a few times, but the person I sent it to didn’t receive it! What’s going on?” This is a question our support team hears pretty often, which is why we’ve decided to blog about it. … Continue reading